> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://rubik-combined-listings.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Translations Not Loading

**Problem:**

The Translations page shows a warning or fails to load.

| Situation | Message | Solution |
| ---- |
| No languages configured | "No additional languages are configured for this store. Go to Settings -> Languages to add a language first." | Go to **Shopify Admin → Settings → Languages** and add at least one additional language |
| No content to translate | "No translatable content found. Create product groups first to see translatable fields." | Create at least one product group and make sure it contains products with option values |
| Load failure | "Failed to load translations" or "Failed to load languages" | Refresh the page. If the issue continues, contact support |

Translations become available only after both of these conditions are met:

1. The store has multiple languages configured.
2. At least one product group exists with translatable content.