Articles on: Troubleshooting

Swatches Disappearing After Clicking a Variant

Problem: On the product page, swatches disappear after selecting a native Shopify variant (for example from a dropdown or radio button), or after part of the page refreshes dynamically.


Solutions:


  • Check the selected theme type.

Some themes replace large parts of the product page DOM when a variant changes. The app includes a built-in re-injection system that detects these changes and restores the swatches. If the wrong theme type is selected, this detection may fail.


  • Verify the app embed is active.

If the component is not properly initialized, it may not re-render after a DOM update.


  • Contact support if the issue persists.

Provide the theme name and a product URL. Custom re-injection logic can be added for themes that use non-standard variant switching behavior.

Updated on: 16/02/2026

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